Poor Joe. We ended up having such a laugh at his expense this afternoon.
You see, our sub-woofer died a few weeks ago and Rhodri went to a shop in Royal Tunbridge Wells to replace it. The enthusiastic sales agent sold him a sub woofer which received glowing reports and apparently was everyone's new 'favorite' sub woofer! However, when Rhodri got home and plugged it in, it didn't make much of a woof so he called the shop and did some troubleshooting over the phone and concluded that he had bought a dud woofer. So Rhodri carefully put it back into the box with the original packaging and set it to the side to return.
Today was the day we returned it, and Joe was the unlucky sod who was assigned to help us. It started out well as we carried not only the apparently dud woofer but also our own receiver and cables brought from home up the stairs of the shop to the 'demo room'. The Commonwealth Games are on this week and the demo room was showing it on TV with a nice comfy leather sofa for me and the kids to sit on. So far so good!
It started to go wrong when Joe realized that none of the equipment in the demo room had inputs for sub woofers (in a stereo shop!), so he trotted off to find a receiver to plug the sub woofer into. It went downhill from there.. The long and the short of it was that Joe was not adequately prepared to demo sub-woofers and kept trying to convince us that nothing was wrong with the one we had bought (though clearly it didn't make much of a woof even when the dial was turned all the way up). The clincher came when Rhodri announced that we would need to return it and get a full refund, and Joe awkwardly said that in order to do that we would need to pay 15% of the value of the item just for the privilege of returning it - even though it was hardly touched and the original packaging was intact. That's when I unleashed my meanest scowl right into Joe's eyes and didn't back down, saying how ridiculous this was, how we would never buy anything from this shop again, how upset that I had taken a day off work in order to waste time here, etc. The kids were so embarrassed by me, and then we marched out of the shop and left Rhodri to deal with the fallout. He ended up paying only 10% and returning it, and now we still need to get another sub woofer! But on our way back from Tunbridge Wells, we were laughing so much in the car about poor Joe, how red he got when I was giving him the evils, making up stories about how we thought his life was (didn't have a car, still lived with his Mum, etc). Anyway, it was one of those family moments that we will look back on and laugh about, ol' Sub Woofer Joe!
You see, our sub-woofer died a few weeks ago and Rhodri went to a shop in Royal Tunbridge Wells to replace it. The enthusiastic sales agent sold him a sub woofer which received glowing reports and apparently was everyone's new 'favorite' sub woofer! However, when Rhodri got home and plugged it in, it didn't make much of a woof so he called the shop and did some troubleshooting over the phone and concluded that he had bought a dud woofer. So Rhodri carefully put it back into the box with the original packaging and set it to the side to return.
Today was the day we returned it, and Joe was the unlucky sod who was assigned to help us. It started out well as we carried not only the apparently dud woofer but also our own receiver and cables brought from home up the stairs of the shop to the 'demo room'. The Commonwealth Games are on this week and the demo room was showing it on TV with a nice comfy leather sofa for me and the kids to sit on. So far so good!
It started to go wrong when Joe realized that none of the equipment in the demo room had inputs for sub woofers (in a stereo shop!), so he trotted off to find a receiver to plug the sub woofer into. It went downhill from there.. The long and the short of it was that Joe was not adequately prepared to demo sub-woofers and kept trying to convince us that nothing was wrong with the one we had bought (though clearly it didn't make much of a woof even when the dial was turned all the way up). The clincher came when Rhodri announced that we would need to return it and get a full refund, and Joe awkwardly said that in order to do that we would need to pay 15% of the value of the item just for the privilege of returning it - even though it was hardly touched and the original packaging was intact. That's when I unleashed my meanest scowl right into Joe's eyes and didn't back down, saying how ridiculous this was, how we would never buy anything from this shop again, how upset that I had taken a day off work in order to waste time here, etc. The kids were so embarrassed by me, and then we marched out of the shop and left Rhodri to deal with the fallout. He ended up paying only 10% and returning it, and now we still need to get another sub woofer! But on our way back from Tunbridge Wells, we were laughing so much in the car about poor Joe, how red he got when I was giving him the evils, making up stories about how we thought his life was (didn't have a car, still lived with his Mum, etc). Anyway, it was one of those family moments that we will look back on and laugh about, ol' Sub Woofer Joe!
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